Posted on Releases New Website! just got a significant face lift and we’re proud to present what we trust is a much more enjoyable user experience with easy ways to purchase, view and even download our Training Videos!

Before we take a look at what’s new, let’s talk about how to log in to your existing account.

How to Access Your Old Account

As part of the upgrade to the site we were able to preserve all our old customer data – that means you still have access to all your past purchases, invoices, and videos! In some cases we were able to combine your purchases under a single account (several of you had purchased as ‘guests’ and were not able to track your videos under the same account).

To gain access to your old account simply use the Password Reset Tool and enter the email you used to log into our old site (the same as the email we would have used to send you invoices in the past).

The system will generate an email that will walk you through the login process with a new password.

You should be able to see all your old invoices and purchases automatically!

Here are some links you might find helpful:

Download Purchased Videos

Many of you had asked for the ability to download the videos you’ve purchased through the site and we’re glad to announce that now you can!

Click “watch” on any of your Purchased Videos to view the video itself and gain access to the “Download” button. Clicking the “Download” button will now download a high-resolution copy of the video directly to your computer.

Please respect our Intellectual Property rights when downloading and viewing your purchases. All downloads and content on this site are property of MSK Ultrasound LLC and any misrepresentation or unauthorized use or distribution of our work will be subject to legal action as defined in our Terms and Conditions of Use Policy.

Videos now Immediately Available

Our new site was designed to be extremely easy to use with everything from viewing available videos, to purchasing them, and accessing your purchased content right away.

To this end the system will now automatically grant immediate access to your purchased videos – no more waiting for confirmation emails or links to come in your email.

Every time you purchase a video or set of videos the system will automatically give you access to them via your My Videos panel in your account, or even directly from the Order Confirmation and Invoice screens. If you ever forget where this is just go directly back to your Account Dashboard (click your name in the header bar on the site) and click My Videos on the left-hand side! We’ll even include the relevant links right in your order confirmation email(s).

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